Subject	This^^^^^
Posted by	GatorJ on June 27, 2012 at 11:21 AM
	This message has been viewed 137 times.
In Reply To	Its taken and approved on a case by case basis posted by white22sky on June 27, 2012 at 08:54 AM
Message	I recently went through this with Ford. My daily driver is a Ford Escape Hybrid. The cooling fans, which are located in the high voltage battery pack assembly, failed. They were clearly covered (IMO) by Ford's unique hybrid component warranty of 10 years, 100,000 miles in my state. The local dealership was denying warranty coverage claiming the fans were not covered. When I contacted Ford Customer Care I had 4 actual, documented case numbers of people who were identically situated and ultimately had the fans covered (a $700 repair) by Ford corporate. Ford's CSR's ALL stated a decision in any other case had zero impact on mine, everything was done on a case-by-case basis). I ultimately prevailed, but it had NOTHING to do with those documented cases. GatorJ 1996 300ZX NA 1970 Fairlady Z 2006 Ford Escape Hybrid 4WD 1973 VW Super Beetle Sports Bug
Follow Ups	looking for people that have had problems with 99 spec trans - ztunerz 15:49:55 06/26/12 call nissan NA - warranty is for the part not installer. (n/m) - Bernie (NoVA) 16:13:29 06/26/12 I've worked for several dealers including Nissan. - white22sky 16:27:00 06/26/12 ive heard of quite a few issues with them lately - sandmanz32 20:12:48 06/26/12 Please read what i wrote - ztunerz 22:25:09 06/26/12 Ok so I read it correctly. - white22sky 08:37:14 06/27/12 i already asked to speak to the Nissan rep that denied - ztunerz 13:54:14 06/27/12 Not saying what your asking from us isn't simple - white22sky 15:27:04 06/27/12 To add. - white22sky 15:40:10 06/27/12 lol (n/m) - Z_Pilot 22:22:37 06/26/12 whats funny (n/m) - ztunerz 22:25:50 06/26/12 Re: looking for people that have had problems with 99 spec trans - VeganCannibal 22:59:54 06/26/12 exactly the info i was looking for TY (n/m) - ztunerz 23:07:43 06/26/12 Do you really think - GatorJ 06:14:01 06/27/12 No but if he looks in his profile and gets his name - michaell32 08:45:01 06/27/12 Its taken and approved on a case by case basis - white22sky 08:54:01 06/27/12 This^^^^^ - GatorJ 11:21:17 06/27/12 the reason for denial is >>>> - ztunerz 13:58:39 06/27/12 That is not a valid reason for denial. Nissan warranty is - Bernie (NoVA) 15:13:00 06/27/12 OK OK I called nissan for a "similar" concern (READ THIS) - white22sky 15:59:22 06/27/12 LOL - you really think i would do that ? - ztunerz 14:03:24 06/27/12 Exactly, this info will get you no where. (n/m) - white22sky 08:27:12 06/27/12 Agreed (n/m) - Bernie (NoVA) 09:29:18 06/27/12 while i realistically agree - Antihero 14:14:06 06/27/12 Their job is to say "no". (n/m) - GatorJ 13:33:03 06/28/12
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